Terms and Conditions


This website is developed and hosted by Microtill Limited on behalf of Wimpy Restaurants Group Limited registered in the UK Reg No. 02458406.


This website and/or mobile app is operated on behalf of the restaurant. By using the service you agree to this privacy policy. We may collect certain information about you when you use these services; Your name and contact details, such as email address and telephone number. Your delivery address. Your favourite order items and preferences. The following information is shared with the restaurant owner; Your name, contact details and delivery address.


We aim to deliver orders within the timeframes selected. There can be delays depending on how busy the restaurant is.


Returns are not accepted. We aim to serve you with the highest standard of service. Should your order not meet your expectations then we may refund part or all of your order or give a credit towards your next order. Should you wish to make a complaint, please contact us within an hour of receiving your order and ask to speak to the restaurant manager. Each complaint is considered on its own merit, refunds and cancellations are at the discretion of the restaurant manager.


https://locations.wimpy.uk.com/

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We hope you enjoyed your meal from Wimpy however, if you are not 100% satisfied with your Wimpy experience, it’s important you raise your complaint with the restaurant at the time to ensure issues are resolved swiftly. Contact details can be found here.

All Wimpy restaurants are franchised, which means they are independently owned and managed, therefore Wimpy does not have control over the day-to-day management of the restaurant. If you are not satisfied with the way in which your complaint has been dealt with, please contact our Head Office via email info@wimpy.uk.com